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Limits

Each limit, quoted from where it is explained and linked there.

Sending#

LimitWhat the reference says
Hourly limit
1000 notifications per hour, per keyIn Authentication and rate limit: Rate limit
Scheduled sends waiting
too many waiting (429 too_many_scheduled, 200 per account)In Scheduled sends: Scheduled sends
Recurring series at once
20 series at once per accountIn Scheduled sends: Recurring sends
Scheduled delivery precision
Delivered within one scheduler tick (15 seconds) after its time, never before.In Scheduled sends: Scheduled sends
Repeat until opened, default
by default every 5 minutes for up to an hourIn Priority and repeat: Repeat Until Opened
Repeat until opened, choices
every 1, 2, 5 or 15 minutes, or off) and how long it keeps going (15 minutes, 1 hour or 3 hours)In Priority and repeat: Repeat Until Opened
Repeating at once
At most 5 notifications repeat at once per account; a newer one stops the oldest.In Priority and repeat: Repeat Until Opened
Sources per account
409 too_many_sources past 500 names on one account.In Sources: POST /v1/sources
Webhook template body
A body over 256 KB is 413.In Webhook templates
Alerts summarised per group
A firing or resolved group, up to 5 alerts summarisedIn Webhook templates

Field limits on a send#

The Limit column of the send fields: a length in characters, a count, or a range.

FieldLimit
source
256
title
1024
body
10000
url
512
image
512
actions
3
copy_text
512
priority
−2…2
group_key
128
dedupe_key
128
replace_key
128
delay
10 s to 7 days
at
10 s to 7 days ahead
callback_url
512
callback_secret
16 to 128
reply_within
10 s to 7 days
ttl
10 s to 7 days
tags
5, 32 chars each
every
60 s to 7 days
count
1 to 1000
until
at most a year

Callbacks#

LimitWhat the reference says
Callback retries
Tried again after 30 s, 5 min, 30 min and 2 h on anything but a 2xx, then given up onIn Receipts and callbacks
Callback deadline
the whole request (name lookup, connecting and the reply) has one 5 second deadlineIn Receipts and callbacks

Teams#

LimitWhat the reference says
Teams per owner
5 teams per ownerIn Teams, roles and endpoints
Invite redemption
20 attempts an hourIn Teams, roles and endpoints
Invite lifetime and uses
60 s to 30 days; 1 to 100 usesIn Teams, roles and endpoints
Channel members at creation
a list of at most 25 member idsIn Teams, roles and endpoints
Escalation tiers
60 s to 24 h, up to 5 tiersIn Channels and escalation: Escalation
Destinations per channel
each channel may have 10In Webhooks and email
Destination retries
A failure is retried after 30 s, 5 min, 30 min, 2 h and 12 h, then given up on.In Webhooks and email
Destination switched off
A destination whose deliveries fail 20 times in a row is switched offIn Webhooks and email
Email verification
3 per address and 20 per team a dayIn Webhooks and email
Email volume
An address receives at most 60 emails an hour and a team 500 a dayIn Webhooks and email
Forms
3 forms on Team, any number on Team Plus; each form accepts 500 submissions a day; 50 MB of attachments per teamIn Team forms
Form slug
3 to 40 lowercase letters, digits and hyphensIn Team forms
Form origins
up to 10 exact https://host[:port] values, no wildcards, no pathsIn Team forms
Form retention
retention_days 30 to 730In Team forms
Audit log page
GET /v1/teams/{id}/audit?before=<id>&limit=<=100In Plans, audit log and transfer: Audit log
Ownership offer
Plan grace
active, trialing and comped work until period_end, then for a 14-day graceIn Plans, audit log and transfer: Plans and billing

Console#

LimitWhat the reference says
Pairing code
The code is single use, lasts 10 minutesIn The web console
Session length
A session ends after 2 hours idle or 8 hours in all.In The web console

Account#

LimitWhat the reference says
Moving code
Returns a code like K4M2-P7QX, valid 10 minutes, single useIn Identity and moving phones: Moving to a phone on another Apple Account
History length
30 days by default, or 90, 180 or 365 with the Upgrade PassIn Devices, keys and history

Compatibility#

LimitWhat the reference says
Prowl keys per call
Up to five, comma separated, as Prowl allowedIn Prowl's API: GET|POST /publicapi/add
Prowl rate limit
The key's 1000/hour is spent. Not 429: Prowl used 406 and clients back off on itIn Prowl's API: Status codes