Weekly list of waiting messages

Every Monday, a list of what nobody has taken.

For a team that answers forms between other work, so nothing is forgotten over a busy week.

Rules come with a team plan. A rule can alert a channel (a group of people, listed under Channels in the console's sidebar) or one person.

Make it in the console#

1. Sign in to the console at nowlark.com/org, the website where your team is run, and choose Rules in the sidebar.
2. Under Start from a template, choose Weekly list of waiting messages.
3. Change the days and the time if Monday at 09:00 does not suit you. The time uses your team's time zone, shown under the time.
4. Under Send the list to, choose a channel, or one person, such as yourself.
5. Look at Preview beside the rule: it lists what the notification would hold if it ran now. Nothing is sent.
6. Choose Create rule. The first list arrives at the next time you chose.

What happens#

At each time you chose, one notification lists every message your forms received since the last list that nobody has taken yet: nobody has opened or claimed them, and nobody is assigned to them. When nothing is waiting, nothing is sent.

Open your team's rules

No team yet? See what a team gets.

Or with the API#

For developers: the same rule, saved in one call to the team API by a team admin (Authentication names the key it needs). Put in your team's and channel's ids from the console. Every field is in Routing rules.

curl -X POST \
  https://nowlark.com/v1/teams/team_…/rules \
  -H "Authorization: Bearer nla_…" \
  -H 'Content-Type: application/json' \
  -d '{
  "name": "Weekly list of waiting messages",
  "trigger": "schedule",
  "schedule": {
    "days": ["Monday"],
    "time": "09:00"
  },
  "actions": [
    {"do": "push", "channel": "chn_…"}
  ]
}'